There’s something remarkable about professionals who combine technical expertise with genuine passion for working with people and animals. In over two and a half years at Merlin Environmental, Vicky has demonstrated exactly what that looks like in action.
The Professional: Based across South Wales and covering territory to South West England and the British Isles, Vicky is one of our Level 2 qualified canine detection specialists. Her specialisation in rodent detection, combined with her natural ability to work with both clients and detection dogs, has made her an integral part of our professional team.
The Partnership: Vicky works alongside Bonnie and Gucci – her four-year-old detection dogs who’ve been with her since day one at Merlin Environmental. The trio has established themselves as a formidable team, consistently delivering professional expertise that drives results. These aren’t just working dogs; they’re skilled professionals in their own right, integral to both the family and the business.
The Territory: From South Wales to South West England, and even 10-hour ferry journeys to the British Isles, Vicky and her team cover extensive territory. Her dogs are seasoned travellers, adapting to various environments whilst maintaining their detection precision across some of the most challenging locations in professional pest control.
The Background: In a previous life, Vicky worked in border control and as a prison officer – roles that required resilience, people skills, and the ability to handle demanding situations. She doesn’t shy away from hard work, long days, or challenging environments. Most importantly, she definitely prefers working in people-facing roles rather than being sat behind a desk all day.
The Personality: After just 30 seconds with Vicky, you understand that she’s a people person and most definitely a dog person. Her infectious personality and genuine enthusiasm for the work shine through in every client interaction and every training session with Bonnie and Gucci.
The Reality: “You’re too pretty to be in pest control” is something Vicky hears regularly. It’s a reminder that professional competence still surprises some people. What doesn’t surprise her clients is the consistent, reliable results she delivers across diverse environments and challenging conditions.
The Approach: What Vicky brings to Merlin Environmental is something you can’t teach: genuine enthusiasm for working with people and animals, natural ability with detection dogs, and the resilience that comes from her diverse professional background. She thrives on the variety and challenge that pest control offers.
The Performance: Every day starts before dawn with her four dogs – two working dogs and two family – because professional pest control requires dedication that extends beyond office hours. When Vicky and her detection team arrive on site, clients receive the expertise they need, regardless of any preconceptions.
The Results: Working across some of our most demanding territories, Vicky consistently delivers professional detection services that solve problems efficiently. Her results speak for themselves, but it’s her approach that sets her apart – combining technical competence with the people skills that make clients feel confident in the service they’re receiving.
The Future: Two and a half years in, and Vicky has established herself as an integral part of Merlin Environmental’s specialist detection services. Her trajectory suggests continued growth as both a technical expert and a valued team member who brings positivity to every job.
Industry Reflection: Vicky’s success at Merlin Environmental demonstrates that the best pest control professionals combine technical qualifications with genuine passion for the work. Her background in border control and prison services brought valuable skills that translate perfectly to pest control – attention to detail, ability to work under pressure, and excellent people skills.
Professional pest control isn’t about fitting predetermined expectations – it’s about bringing skill, enthusiasm, and genuine care for both the work and the people you serve. Vicky demonstrates exactly what that looks like, and we’re proud to have her as part of the Merlin Environmental team.
In an industry that values practical skills, reliability, and client relationships, Vicky exemplifies all three. Her diverse background doesn’t limit her professional potential – her dedication, qualifications, and natural ability with both people and animals define it.
